Company Name Hilo Market., Ltd.
President Andres San Lucas
Address Branch Office:  273-0862 Funabashi, Chiba Prefecture Surugadai 1-7-52
Telephone

047-455-8575

Fax 047-455-8576
Email support@hilomarket.com

Fees charged on this website

Product Price (tax included) Price of the product, including 8% Japanese consumtion tax.
Standard Shipping For orders under ¥30,000 to locations except Okinawa: ¥950 per 25kg
For orders under ¥30,000 to Okinawa: ¥1,950 per 25kg
For orders over ¥30,000: Free
Oversize Shipping Fees vary and are explained in estimates.
Collect on Delivery (COD) Service Charge ¥350 per order
Personal Shopper Fee For orders under ¥15,000: ¥1,995
For orders over ¥15,000: Free
Bank Transfer Fee ¥650 per transaction

Payment Methods

  • Collect on Delivery (COD)
    Payable in Japanese Yen upon delivery.

  • Credit Card (Stripe/Apple Pay & Paypal)
    Payment using Visa, MasterCard, JCB, Discover, American Express Processed via Stripe & PayPal.

  • Paypal Instant Transfer
    Payment using your Paypal balance, or bank accounts linked to your Paypal account.

  • Bank Transfer
    Payment via bank transfer from a Japanese bank account. Payable to:
    Mizuho Bank
    Yachiyo Branch (Code: 332)
    Account: 1969479 (Normal)
    Name: ヒロマーケット

Refund Methods

  • Stripe & Paypal Refund
    Processed via Stripe or Paypal. Amount will be refunded to the original payment method.

  • Bank Transfer
    Amount will be refunded to customer's designated bank account.

Terms of Use

Copyright The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Hilo Market. The collective work includes works that are licensed to Hilo Market. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Hilo Market or purchasing Hilo Market products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Hilo Market or to purchase Hilo Market products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Hilo Market. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks All trademarks, service marks and trade names of Hilo Market used in this site are trademarks or registered trademarks of Hilo Market.

Warranty Disclaimer This site and the materials and products on this site are provided as is and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Hilo Market disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Hilo Market does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Hilo Market does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some regions do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability Hilo Market shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Hilo Market has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors In the event that a product is mistakenly listed at an incorrect price, Hilo Market reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Hilo Market reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Hilo Market shall issue a refund to your credit card account in the amount of the incorrect price.

Termination These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Hilo Market without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice Hilo Market may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Hilo Market.

Use of Site Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Hilo Market or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer Hilo Market does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Hilo Market is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Hilo Market reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Hilo Market in its sole discretion.

Indemnification You agree to indemnify, defend, and hold harmless Hilo Market, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links In an attempt to provide increased value to our visitors, Hilo Market may link to sites operated by third parties. However, even if the third party is affiliated with Hilo Market, Hilo Market has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Hilo Market. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Hilo Market seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).